For Sellers

Seller Guidelines

The standards every listing on Gemplore is held to, and what happens when they're not met.

Listing Standards

What We Require

  • Disclose all treatments accurately, including "No Treatment" where applicable
  • Use honest, unedited photographs that represent the actual stone
  • Price listings honestly, or mark clearly as Price on Request
  • Provide accurate weight, dimensions, and gemological specifications
  • Upload genuine certification documents that match the stone described

Prohibited Practices

What's Not Allowed

  • Misrepresenting treatment status, origin, or certification
  • Uploading certificates that do not belong to the listed stone
  • Including personal contact details in public listing fields
  • Creating duplicate or near-duplicate listings for the same stone
  • Manipulating photos to misrepresent colour or clarity
Review & Enforcement

How We Enforce This

Every listing is reviewed by our platform team before publication, and listings that violate these guidelines are rejected before going live. If a violation is discovered after publication, we may unpublish the listing, suspend the seller account, or revoke verification depending on severity. If you believe a suspension or verification decision was made in error, you can appeal it by contacting [email protected] with your account details - we'll review and respond directly.

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Seller Guidelines - Gemplore Listing Standards